Businesses that want to remain competitive in the future have several challenges ahead of them. That is why an adaptable workplace, that attracts and motivates talent, fosters innovation, and treats the planet with respect has become a must. Whether in the war for talent or the acquisition of new clients, companies must view the workplace as a critical success factor.
In the digital age, organisations must be able to adapt to market dynamics and constantly accelerating innovation cycles. The adaptability of the workspace is crucial to support these flexible workstyles and rapidly changing teams.
An attractive workplace that employees feel proud of is one of the highest-rated influencing factors on employee satisfaction. An ideal environment offers employees a variety of possibilities for collaboration, exchange, concentration, and relaxation. The right environment must also be supported with the right company culture, modern technology, and supportive services.
Innovation is becoming more of a way of working than a specific product or idea. It’s about “out-of-the-box” thinking and cross-pollination, taking new paths and testing new methods. The workspace needs to inspire it, support it, and push people beyond the limits of their creativity.
Knowledge workers are the most valuable resource a company has. Firms all over the world compete to attract and retain the best talent. An attractive workplace that represents company values is a deciding factor in that competition.
Increasing environmental awareness has put pressure on companies to consider the sustainability of their economic activity. Intelligent workplace concepts combine modern technology, flexible workstyles, and lean processes to use resources in a more environmentally conscious manner.
To make sure that we are all moving in the same direction, a common vision and clear goals are always our starting point. We identify client challenges and opportunities with quantified data and a sound understanding of future trends. The work environment is then tailored based on spatial, cultural, digital, and service needs, creating a new work experience across all levels of the company.
Our broad spectrum of expertise allows us to holistically consult our clients and manage workplace projects from initiation to after-care. Additionally, we support clients with specific tasks, use innovation methodologies such as design thinking to solve wicked-problems, and provide them with various consulting, services and training options.
When creating a workplace concept, it is important to strike the right balance between current needs and future goals. In our workplace analysis we build a detailed picture of the “now” through information around organizational structures, workstyles, culture, space utilization, user requirements, and employee mobility. For the future we look at the business strategy and market metrics, turning them into a tangible future using innovation methodologies. One of these is the persona method; we create personas based on the work and behavioural extremes of employees today and the identified extremes of the future employee. The personas come to life with all kinds of additional details from hobbies to sleeping patterns, allowing us to simulate a typical working day and identify which, often surprising, things they need from their employer, workplace, technology, and services.
The findings from the analysis are translated into a workplace strategy, which are strategic considerations that that set the course towards the new world of work. We develop suitable office forms, highlight advantages and disadvantages, and make concrete recommendations for action on all spatial, cultural, technological, and service-oriented aspects of the transformation. The requirements of the employees are consolidated in a functional space concept. This allows us to calculate the total area required and develop initial design ideas for a first impression of the possible look and feel. Our planning services include the detailed development of the design concept, planning of all areas, and furniture selection. We make the results tangible either through visualisations, sampling, or pilot spaces.
The success of change projects often relies on well-planned employee support. It is important to inform, inspire, and excite employees from an early stage by sharing the vision and goals with them as soon as possible. Continuous and open communication on important topics, milestones, and project progress helps to avoid rumours and eliminate concerns. We have learned that involving employees in the design process is a successful way to ensure that the focus remains on the needs of the users. Co-creation also increases the level of acceptance and identification with the new world of work. We support our clients with the design and implementation of tailor-made formats and activities to support their employees, such as learning journeys, workshops, forums, townhalls, landing pages, and much more.
A catalyst for New Work flexibility is a mobile, non-desk-dependent workstyle, and it requires both employee and office to be equipped the necessary technical infrastructure. Technology should connect and support an employee in their day-to-day work, for example, interfaces with room booking systems and remote collaboration must be seamless and intuitive. Our concepts are holistic and user-centric which is how we reduce complexity, integrate new elements based on concrete use cases, and get employees ready to use and benefit from modern technologies.
Making employees lives easier in general and their work life more exciting and attractive will be one of the most important goals for companies soon. The war for talent will continue to grow in the coming years and many companies will be asking themselves; what added value can we offer our current and future employees to make us more attractive as an employer? Following our service design methodology, we create a concept that is tailored to the needs of your location and workforce. We consider options to promote health and wellbeing, relief-services that save employees time and money, in-house service offerings, and external partnerships. These could be relaxation or fitness offerings, healthy canteens, car sharing concept, cleaning services, or mini supermarkets.
We keep activities, deadlines, and costs in check for our clients with our professional project management services. We support with the tendering and awarding of interior fittings, furniture, and external service providers. During the construction phase, we advise architects and planners to ensure the quality and accuracy of concept implementation. Move just around the corner? We are also happy to plan and manage the move into your new world of work.
We are a strategic consulting partner of Cushman & Wakefield in Germany for workplace analysis, workplace strategy, and change management. Together we can offer our customers a comprehensive range of services and competencies from a single source. As part of our partnership, we are involved in the international Cushman & Wakefield Competence Centre and have access to global benchmarks and best practice.
Schoch Werkhaus is our partner in pioneering office facilities. When it comes to delivering the flexibility, ergonomic, and design needs of today’s end users, we turn to Schoch Werkhaus for their reliability, accuracy, and value-retention.
From their offices in Warsaw, our partner Workplace create innovative working environments at a high standard. The management team of Dominika Zielińska and Bogusz Parzyszek are sought-after thought leaders providing innovative solutions to New Work challenges.
Software company Spacewell are our expert partner in the field of intelligent building management. They enable facility managers to monitor and improve comfort and space, offer instant support for building users, and provide more effective activity-based services by leveraging real-time IoT data.
The consulting company is our partner in the field of real estate consulting and financing. Arnold Capital supports our clients in finding suitable properties – from selection and financing to negotiation, due diligence and conclusion of the notary contract.